ONE OF the keys to instituting a good safety program is to get management and supervisor buy-in. You need their support and belief in the system if you are to convince your employees to embrace your safety regimen. If your managers don’t believe in the safety plans you have put together, it will show through when they try to sell them to your staff. If you don’t have buy-in from your managers, the chances are slim to none that your employees will embrace the changes you are proposing. If you are serious about preventing injuries and want to keep your workers’ comp X-Mod low, the role of your management team is crucial.
You will often encounter a few different personality types among your managers and they need to be convinced of the importance of workplace safety in different ways.
- The excuse-makers: They are the ones that blame external factors that are out of their control for safety lapses, and they may pooh-pooh the harm that a high X-Mod has. They may talk the talk on safety, but they don’t walk the walk.
- Half-hearted bosses: These managers may actually buy into the safety program, but they are unable to show their commitment in ways that make an impression on the rank and file.
- Committed: These managers are fully committed and enthusiastically embrace your safety plans and discuss them with staff with exuberance.
You’ll need a different approach with each personality type to get them to embrace the concept. Once they do, they can effectively convey the urgency and importance of workplace safety to the rank and file.
Constructor Magazine recently had these recommendations for getting management buy-in:
- Select the right leaders – Choose managers who are firm, yet fair with a passion for the safety of the workforce. They should have a track record of success so that they can be an inspiration to their teams. Also, they should not be afraid to get their hands dirty to make a point or demonstrate how something is done.
- Talk about risk management holistically – Every facet of your operation needs to be addressed if you want a comprehensive global risk management culture to exist. Executives can influence this by extending discussions of risk management beyond the worksite to help managers see the bigger picture of why safety matters. Assessing the risk associated with every task, purchase order, estimate or piece of equipment used will reinforce the notion that risk management is a company-wide function and not only in the sphere that the manager is responsible for.
- Make periodic site visits – Top leadership should make a point to get on the floor and visit various departments to watch the workflow and reinforce the importance of safety to the workers. They should make these visits with the manager who has been put in charge of safety for that department. At the same time, they should not arrive and start nitpicking and being enforcers of safety policy. Instead, their role should be to start conversations with the workers about safety challenges and asking for advice and ideas to make the operation safer. They can use these visits to also celebrate successes and challenge the team to do better and always look for issues that could lead to injuries.